Privacy Policy

Introduction

Kalviyon Academy ("we", "us", or "our") is committed to protecting the privacy of our students, parents, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our online classes, or interact with our tuition and preschool programs.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and address provided when you contact us, enroll in a program, or book a demo class.
• Student Information: Student name, grade, school, academic records, and progress reports relevant to our tuition and skill development programs.
• Payment Information: Billing details for paid programs and services (processed through secure third-party payment gateways).
• Technical Data: IP address, browser type, device information, and usage data collected automatically when you visit our website.
• Communication Records: Emails, WhatsApp messages, and other correspondence you share with us.

How We Use Your Information

We use the collected information for the following purposes:

• To provide and manage tuition, preschool, and skill development programs.
• To communicate with you regarding classes, schedules, progress reports, and updates.
• To process enrollments, bookings, and payments.
• To respond to your inquiries and provide customer support.
• To send promotional materials and updates about our programs (you may opt out at any time).
• To improve our website, services, and educational offerings.
• To comply with legal obligations and protect our rights.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use cookies for the following purposes:

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to deliver relevant advertisements and content.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Services

We may use third-party services for various functions, including payment processing, communication, analytics, and scheduling. These third parties may have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

Third-party services we use include:

• Google Calendar: For scheduling demo classes and appointments.
• WhatsApp: For communication with students and parents.
• Classpro: For student portal and academic management.
• Google Forms: For collecting enquiries and feedback.
• Social Media Platforms: Instagram, Facebook, and YouTube for content sharing.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data storage with restricted access controls.
• Encrypted transmission of sensitive information.
• Regular security reviews and updates.
• Limited access to personal information on a need-to-know basis.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

As an educational institution serving children, we collect personal information about students from their parents or legal guardians. We do not knowingly collect personal information from children under 13 without parental consent.

Parents or legal guardians may:

• Review the information we have collected about their child.
• Request that we delete or correct their child's information.
• Opt out of further collection or use of their child's information.

If you believe we have collected information from your child without your consent, please contact us immediately.

Your Data Protection Rights

You have the following rights regarding your personal information:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Request correction of inaccurate information.
• Right to Erasure: Request deletion of your personal data.
• Right to Restrict Processing: Request that we limit the processing of your data.
• Right to Data Portability: Request transfer of your data to another service.
• Right to Object: Object to the processing of your personal data.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: